Terms of purchase and use

The service

AI First Steps Hub is a digital beginner course in using AI in everyday life. The course consists of text lessons, exercises and short quizzes. It does not include personal coaching or a built-in AI chat, and it is not a formal qualification.

Packages and prices

The packages, what they include and their prices are shown on the pricing page and before you pay. Prices are in Swedish kronor and include VAT. The total is shown before you confirm the purchase.

Your own AI tool

The exercises are done in an AI tool of your choice. That tool is provided by another company under its own terms, and some tools charge for certain features. We are not responsible for third-party tools.

Right of withdrawal

The rules for withdrawing from a purchase are described in our refund policy.

Changes to the course

We may update lessons to keep them correct and current. We will not remove the core content you paid for during your access period.

Completion certificate

The Plus certificate confirms that you completed the course. It is not accredited and is not proof of formal competence or regulatory compliance.

Account

You are responsible for keeping access to your email address, since we use it for sign-in. You may not share your account.

Questions and complaints

Contact us through the contact form. In Sweden you can also turn to the National Board for Consumer Disputes (ARN).

Seller and contract

The legal seller and its address are shown below. GetToKnowAI is the website for AI First Steps Hub, not a separate legal entity. A company name change does not change the identity of the seller or remove your consumer rights.

Technical requirements

You need an internet connection, a current web browser on a phone, tablet or computer, and an email address you can access. Exercises use a third-party AI tool under that provider’s terms. Any separate charges from that provider are not included in the course price. There are currently no video lessons.

Faults and consumer rights

Contact the seller using the details below or the website contact form and describe the fault, your purchase and the remedy you seek. For digital content supplied over an agreed period, the seller is responsible for conformity during that period as required by applicable law. You can request correction free of charge; where the legal conditions are met, you may be entitled to a price reduction or termination and a refund. These rights also apply if you agreed to immediate supply. Nothing in these terms restricts mandatory consumer rights.

Disputes and applicable law

Swedish law applies without depriving an EU consumer of mandatory protections in their country of habitual residence. Contact the seller first. You can apply to the Swedish National Board for Consumer Disputes at www.arn.se when its eligibility conditions are met, or seek help from your national European Consumer Centre at www.eccnet.eu. You may also bring a claim in a competent court. The former EU online dispute resolution platform is closed.

Price and tax information

The current catalog and checkout show the purchase price in SEK. The total and applicable tax must be clear before the final payment confirmation. The seller’s VAT registration is being completed; no VAT registration number is currently represented as confirmed. Live sales must not begin until the seller information and applicable tax treatment have been finalized.

Prepaid packages and manual renewal

Pay the full package price upfront. The 1-month package gives 1 month; the 3-month package includes 1 extra month free (4 total); the 6-month package includes 3 extra months free (9 total). All packages include the full course and Plus extras. Access starts after confirmed payment. There is no automatic renewal or debit. You can choose a new package from your account. Renewing before expiry adds the new period after the current end date; renewing after expiry starts from confirmed payment. Existing Basic and Plus purchases retain their agreed access period and content.