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Frequently asked questions

Answers about the AI First Steps Hub course: who it is for, which tools you need, prices, access and privacy.

Who is the course for?

Adults who use a phone and email but are new to AI assistants. You do not need any technical background.

Which AI tool do I need?

Any common AI assistant works, for example ChatGPT, Google Gemini or Microsoft Copilot. Several have free versions that are enough for the course.

Is there a chat built into the course?

No. You copy the exercises into your own AI tool, so you learn the tool you will keep using.

Prepaid packages and manual renewal

The full course and Plus extras in every package. Pay upfront; nothing renews automatically.

All ten lessons, 30 prompt templates, a review plan and a non-accredited completion certificate.

Choose 1, 4 or 9 months of prepaid access. No automatic renewal or debit. Renew manually from your account.

Can I use the course on my phone?

Yes. It is designed for phones first, with large text and one step at a time.

Do I need a password?

No. You sign in with a link sent to your email, or with Google.

Is my progress saved?

Yes, when you are signed in. It is saved to your account, so it is still there on another device.

How do you handle my data?

We only store what is needed to run your course. You can export or delete your account yourself under Settings. Read more in our privacy policy.

How do I contact you?

Use the contact form. Signed-in customers can also write to us from the Support page in their account.