What you can use AI for

These are three of the everyday routines the course helps you build. Each one links to the lessons where you practise it.

• Write letters and emails with AI as your helper

  Turn a few rough notes into a clear, polite letter or email – and keep your own voice and your private details safe.

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• Understand difficult letters and bills

  Use AI to explain official letters, insurance terms and bills in plain language – and know when to check with the sender.

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• Recognise AI-made scams

  Fraudsters now use AI for perfect messages and fake voices. Learn the warning signs that never change and what to do.

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