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Understand difficult letters and bills

Use AI to explain official letters, insurance terms and bills in plain language – and know when to check with the sender.

The situation

A letter from an authority or an insurance text is hard to follow, and you are not sure whether you need to do something.

How AI helps

You copy only the difficult part – without names or numbers – and ask the assistant to explain it in simple words, list the hard terms and say what it might mean for you.

What you learn in the course

  • How to remove personal details before you paste anything.
  • Which questions give the clearest explanations.
  • Why anything about money, health or deadlines should be confirmed with the sender.

Try it

Start with the free first lesson and see how the course works.

Lessons where you practise this